We value your time and commitment to your personal growth and development. To ensure the smooth operation of our services and to honor the time of both our clients and our practitioners, we have implemented the following late fee and cancellation policy:
Late Arrival: Clients are expected to arrive promptly for their scheduled appointments. If a client arrives late without prior notification, the session will still end at the originally scheduled time. A late fee equivalent to half of the session amount will be applied for arrivals exceeding 15 minutes past the scheduled start time.
Cancellation: We understand that life can be unpredictable, and plans may need to be adjusted. However, we kindly request a minimum of 24 hours notice for any cancellations or rescheduling of appointments. Failure to provide sufficient notice for cancellation will result in a late cancellation fee equal to half of the session amount.
Late Fee Schedule:
- Counseling Sessions: $75.00
- Life Coaching Sessions: $ 75.00
- "Lend Me Your Ear" Sessions: $ 10.00 **Only for teens and young adults**
Exceptions: We recognize that emergencies and unforeseen circumstances may arise, and we are willing to accommodate such situations on a case-by-case basis. However, repeated late arrivals or cancellations without adequate notice may result in additional fees or potential restrictions on future bookings.
Payment: Late fees and cancellation fees will be added to the client's account and must be settled prior to scheduling any future appointments. Payment can be made through our designated payment methods.
We appreciate your understanding and cooperation with our late fee and cancellation policy. By adhering to these guidelines, we aim to maintain a respectful and efficient experience for all of our clients. If you have any questions or concerns regarding this policy, please feel free to contact us directly.
Thank you for choosing our services.
The 3SMovement Team
